A look at how the role of the coder has changed, how the coder must perform their duties differently and other changes anticipated in the coding world for 2021.

In this session we will discuss the industry trends (regulatory changes, payment model shifts, technology advancements) and how they effect AAPC members. We will discuss best practices for staying informed and educated to keep up and remain relevant in your profession. We will also provide information on future initiatives at AAPC.

During this session Catrena will share tips that have helped her and others successfully climb to new heights in the HIM field. This session is fun, interactive, and full of practical information. Catrena will help you create a career roadmap and empower you with tools that will help you advance in the health information management field.

Robert has 28 years of experience in the healthcare industry in roles ranging from medical assistant in a primary care physician’s office to provider relations representative at First Coast Service Options. After graduating from the University of Virginia, he began his career in the private sector at Florida Blue. He then joined First Coast’s Provider Outreach and Education team in 2004, where he pursued his coding credentials to become a certified professional coder (CPC). Robert has used his bilingual skills offering education in multiple locations throughout First Coast’s jurisdiction (FL and Puerto Rico), with a primary focus on evaluation and management coding and documentation.